ソムチャイ・ムニンタ(Somchai Muninta)さん

最優秀賞の感想文

Somchai Munintaさん

Emerson Thailand社 テスト開発エンジニア

2011年モンスーン期にタイを襲った大洪水により、数ヵ月間当社の技術開発センターと電子機器の製造ラインは浸水しました。


洪水によって当社の回路基板、アセンブリ済の機器やツールなどのほとんどは損傷してしまったため、早急に復旧計画を立ちあげる必要がありました。その様な状況の中、当社の技術開発部門は効率良い稼働のためにも、オートメーション用のテスト機器とロボットのテストシステムを一刻も早く復旧させる必要がありました。最も困難な作業は、短期間にどのように必要な電気・電子部品とツール類を入手するかでした。


私たちが電気・電子部品とメンテナンス品のディストリビュータとして選んだのはRSでした。 RSは世界32ヵ国の販売網、17ヶ所の物流拠点を持っています。また、55万点以上の製品を取り揃えたRSオンラインやカタログから、いつでも必要な製品を選ぶことができるRSのサービスを信頼しています。RSなら私たちは必要な時に必要な場所から必要な部品を探し、注文するすことができます。注文した商品を確かな納期で提供いただいたことで、私たちのテストシステムは早急に復旧することができました。


その後もRSより届いた製品のおかげで、1ヵ月も経たないうちに製造ラインも復旧することができたことに心から感謝しています。我々は現在でも改良を必要としたり、課題を抱えているプロジェクトがいくつも存在しています。RSは今後も私たちにとって最も信頼のおけるディストリビュータです。

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Mr.Atthakorn Patpimai
MC/BUYER - Supply Chain Electrical, Fabrinet Co. Ltd. / Thailand

Fabrinet is a global engineering and manufacturing services provider of complex optical and electro-mechanical components, modules and bulk optics serving data communications, telecom, networking, medical and automotive markets. Our customers are top-tier OEMs. We are passionate and committed to providing world-class reliability and quality that meets our customers' exacting standards.

RS Components makes it better for ordering. RS have a range of eSolutions that help us reduce the time it takes to find the products we need, and the time it takes to administer the purchase to payment cycle. Make it easy I appreciated. Simply online all of this saves you precious time.

When we have shortage part or urgent case RS can service our business move on by having many brands and stock, fast service on time and professional delivery. RS eSolutions – make the most of our time and reduce our purchasing costs! ...Awsome !!!!

Mr.Atthakorn Patpimai
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Gordon Prier
Techncial Services Manager, Christian Resource Centre International / New Zealand

I repair Audio Visual Equipment. One day a british made sound mixer came in for repair. The only company that listed a power transformer for the power supply section - of the right voltage and type was RS. I ordered one of these and the following morning had a phone call from the RS office asking if I had recieved the part. I had not and was informed that due to an accident in air transport the item was likely on the bottom of the harbour. Another item was dispatched immediately and I did get this item. I was impressed with the efficiency and speed that this company was actively following up on its clients and macking sure that product was delivered promptly and was the right product. The repair has continued to work for many years since then and I still make sure I check the RS product range when needing a part or a tool that is not in the common easy to find area.

Gordon Prier
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Janice Tan
Senior Buyer, Seamap Pte Ltd / Singapore

At Seamap, our partnership with RS Components over the years have proven that as a supplier, RS has not only be a most reliable stocking distributor with deep and comprehensive regional inventory of Interconnect and electro mechanical components in providing solutions to our business but also create differentiated value proposition, like vendor management to manage those extended long lead-time stocks. Also, contribute to the growth of our business in the design of sub-seas exploration equipment of international standard that was well received by our clients. On many occasions when components were urgently required, RS has never failed us to expedite deliver to our company which lead to the successful build-up of our equipments and in making deadlines. Hence, we are confident that our business would continue to grow through our close working relationship.

Being a true global company, RS not only adopt best practices and successful business model with seamless integration between regions and trusted distributors channel partners. With regional customer centers , RS provide enhanced customer service levels with value added services and solutions in creating differentiated value proposition for their customers’ needs. RS has helped us to reduce transactions costs and inventory levels as well as reduce supplier base – like a ‘one-stop shop”. All this has resulted in greater profitability for my company, it will definitely be a worthwhile long term investment for RS and Seamap.

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Denis Jinol Bin Anthony
Mechanical Engineer, Aerospace Technology Systems Corporation / Malaysia

The aviation industry is an ever evolving field especially when it comes to the maintenance of sophisticated fighter jets. Here in our company, we are always on a tight schedule and we require the right tools and we need them FAST. That's where RS becomes the most dependable solution to our maintenance problems. Being able to dispatch on the same day and having the ordered tool to be delivered on time makes all the difference on our already hectic schedule.

RS also differs from their competitors in having the widest range of equipment online and is always well stocked. We have yet to be told that a certain tool is out of stock. RS has the latest technologies which helps us cope with the already complex techology of the aircraft. But what I personally like most about RS is having flexible order quantities. Competitors usually require a certain quantity to be able to dispatch on the same day as the order. We do not need a huge amount of tools when 2 or 3 is more than enough. This is also handy for our R&D Department in coming up with prototypes of special tools that are required from time to time.

The website is so user friendly that our logistics people with no technical background are able to identify and purchase tools based only on specifications from our engineers and technicians. This minimizes the time required for procurement and purchasing. Like I said, we are always running on a tight schedule and RS is always there to help us keep our world running.

Congratulations on your 75th Anniversary. We, in Aerospace Technolgy Systems Corporation, hope that you will help engineers keep the world running for many more years to come.

Denis Jinol Bin Anthony
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Sudibyo
Marketing, Sarana Citra Sukses / Indonesia

First time I met RS Component’s website by searching through Google and I found the website easily and very informative.

And one thing makes me interested that I can buy 1 pc of sample with cheap price although I had to pay expensive cost delivery but I believe RS Component can give good support to me.

After my customer agree to buy the goods then I send PO to the RS Component. What makes me surprised was the RS Component team can update best lead time to me.

I also have good experienced with RS Component Singapore, their staffs were quick response and now I have repeat order for second times and will order continually through RS Component. They can update better lead time so I can deliver the goods to my customer on time.

The packings were also good and my input for RS Component may stock for certain item that I usually ordered. It will assist much to me.

By having many products available and update new products via email continually will help customers around the world to choose the goods suitable with their needs and also reduce their time.

Hopefully we have long term business relationship.

Keep moving forward by giving best support and best innovation to all customers.

Sudibyo
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周桃
技术经理, 北京朗迪锋科技有限公司 / 中国

说起与RS的相识,还得追述到我的第一个难缠的项目。这个项目的客户是某行业的龙头企业,如果我们在这个项目上翻船,将再也无法进入这个行业。

我们是销售振动与噪声测试设备的公司。我们公司在这个领域已经闯荡了10年了,我负责的项目总是一帆风顺,毫无坎坷。

当我们公司决定向这个项目所涉及的行业进军的时候,耗费了很多精力才得到这个项目,但是,偏偏在这个项目上出了问题。

当我们的设备运送到客户现场时,发现设备性能无法达到客户要求。

调试花费了我三个月的时间(由于项目性质,无法由国外工程师参与),在最后一次调试时将设备的保险管烧坏了。我跑遍了电子市场,但是都无法买到这样的保险管。

眼看客户的最后期限就要到了,我发现保险管上有RS的字样,于是,我在网络上搜索了RS。很快,我要的东西就送到了客户现场,最终让客户满意的签了验收文件。

要是没有RS,我将会犯下一个无法弥补的错误。

后来,我发现RS非常强大,能买到很多我需要的产品。而且,很多国外进口设备的零部件都是RS提供的,即使没有完全一样的,也可以找到类似的替代品。所以我渐渐习惯到RS上去找我需要的产品。

我相信,只要有RS,我们在进口产品维护和维修方面可以走得更远!

周桃
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于洪源
助理工程师, 大连辉瑞制药有限公司 / 中国

随着人类文明进程不断拓展,人类也面临着诸多病毒细菌等微生物的侵袭。我司在制药行业有着悠久的历史,致力于探索、研发、生产和推广各种领先的处方药,为全球患者带来高品质、安全的处方产品。

生产部门是公司的核心,能否及时交付,从小方面说,是满足客户的需求;从大的方面说,是对人类生存健康的保障。面对24小时的高负荷运转,对于产品设备的可靠性提出了新的要求。木桶原理显而易见,细节决定成败,没有精细高品质的部件,是无法从底层提供支持的。

RS的产品线聚多,对于各生产部门,都给予了足够的装配选择空间。资质完备,齐全的认证书,提高了设备的可靠稳定性,保证了产品的生产周期。质量在同类产品中,属行业先锋。低故障率,从另一个侧面,也提高了我司的知名及信誉度。

RS产品,我们都值得拥有,而且多年来在不见断研发新产品,在支持。工业方面.农业方面.基础建设方面.化工.港口.机械.国防等领域有着权威市场认可。用户对产品要求也是最终端它能检验产品品质。RS产品从开箱到到安装.图纸.技术协议直到收到结论,全程跟终服务。

RS机械凸轮与电子在工业控制方面控制特点,无法用其他方法来代替早期的机械凸轮运行可靠,有司服电机带凸轮带动,可组成单层多触点,多层多触点360度,来完成各时间不间断程序控制。后期电子凸轮又称Resolver或编码器,Rncoder等将位置信息反馈到CPU进行解码运算处理,并按设定输出,这样已来不仅操作方便来完成各项要求。齿轮套件 337-653 齿轮外套 337-649 开关 159-4534 机器; WS-SUNDZ 大连地区高级商务代表 王伟 北京地区 王曼同志工作的 敬业 专业 职业 的责任心来积极配合完成。

于洪源
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郝郭帅
采购工程师, 沈阳金研机床工具有限公司 / 中国

2009年工作开始了解并接触RS Components,已经和RS Compontents合作已经有4年的时间了,采购的产品也能有几千个品种,也在逐渐的感觉RS的产品,服务,库存,网站等等在不断的变化。

RS提供很清晰的网站界面,在线沟通技术使客户很快捷的了解产品的信息,ModelSource使客户非常清晰了了解产品非常的具体的参数,从360度的视觉感觉到了产品的细节,这是与其他电子产品分销商的优势的部分,2012年我们采购了一些接插件的产品,ELEMENT14网站和MOUSER网站的平面产品信息和参数非常有限,这对于采购人员的要求就特别的高,但是我们同时也在RS的网站上面找到了同样的产品,网站上和直观的显示了各个角度的产品信息,并且在线技术支持也非常耐心的讲解了产品的使用的注意事项,最终我们选择了RS的产品。成功的下单并且发货,细节决定成败。

RS的产品种类希望能继续的扩大,库存的情况希望能及时的反馈在网站上,现在电子元件分销商的竞争越来越激烈,细节决定成败,希望RS Components越来重视细节的方面,希望RS越来越好,同时祝贺RS Components 75周岁生日快乐。

郝郭帅
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Danelle Warnock
Purchasing Officer, Ausdrill Limited / Australia

Forever. That's how long I have lived in Kalgoorlie Boulder, Western Australia where about 1/4 of the working population in this town is employed in the mining industry. Being involved in such an industry in a somewhat remote WA town, supply needs to be fast and accurate. To be able to get parts Ex UK (if necessary) in less than a week is a fantastic asset to RS Components. Downtime can cost a company a lot and to be able to rely on a company the way that we can rely on RS Components certainly relieves a lot of stress.

Ausdrill Limited, and specifically my role in the Purchasing Department leads me to deal with the sales staff at RS on a regular basis and I always come away quickly with the information that I need to move forward. RS Components continually assists me to do my job efficiently.

Coincidentally, me doing my job efficiently leads to the boys in the local workshop and also the guys on the mine sites out of town being able to complete their work with minimal downtime.

Ultimately the service that we get from RS - the ease of communication and the timely and accurate manner in which we receive our goods - contributes to the success of Ausdrill as a business.

Danelle Warnock
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Yap Chui Yee
Supply Chain Executive, BI Technologies Corporation / Malaysia

Back in 2010, my company was desperately trying to support a customer who had a line down situation looming at its neck. We had to use an adhesive in our production process, which is under a DG category and with short shelf life. We were not able to get this adhesive from our regular distributors within our required time and RS Components rescued us from this dire state.

The local salesman was very helpful to hand deliver the stock to our facility despite not getting an official Purchase Order because our server was down. The price which RS was charging for this adhesive was also 5% lower than what we used to get. On a day when everything went wrong, RS Components made it RIGHT for BI Technologies and allowed us maintain to our excellent shipment record to our customer.

Thank you RS !

Yap Chui Yee
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Luke Steiger
Electrical / Machining, Industrial Electric Co / Australia

Our company is a sub contractor for the lift industry, specialising in emergency shut down repairs. Due to the nature of this industry, it is important to use reliable suppliers in order to complete our work in a timely and effective manner. Lifts and escalators are an integral part of society, allowing people from all professions to conduct their day to day obligations and it is with great pride that we contribute to this network.

In our 30+ years of trading, we have found RS Components to meet and exceed our expectations as a trusted supplier with a user friendly online store and extremely helpful customer service, and having outstanding technical understanding of their products. In our most recent purchase, the RS Components customer service team were able to source replacemet parts for an obsolete product and provide all the necessary specifications to ensure the product was suitable for our application. This was achieved in a very timely manner, and we received the products within 3 days of our initial enquiry, thus allowing us to do our bit in keeping the world running.

With these characteristics embedded within the company, RS Components enables our company to keep the world running efficiently.

Luke Steiger
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Somchai Muninta
Test Development Engineer, Emerson Thailand (Ayudthaya) Ltd. / Thailand

The severe flooding occurred during the 2011 monsoon season in Thailand made our engineering development centre and electronics manufacturing industry go under the water for several months.

Our print circuit boards, assembled parts and tools were all damaged and lost. The recovery plan was raised up immediately. With that situation, our engineering development had to pull back our automation-functional testers and robotic test systems to run efficiently as soon as possible. The most difficult work is how we can get all electronics parts and tools in a short time period.

RS Components is only one distributor of high quality electronics and maintenance products we could think of that time. We believe that with operations in 32 countries and 17 warehouses, over 550,000 products we can select whether on RS website or RS catalogue. We can search the part anytime and any where we need. The assured delivery time and the best price provided to us had assisted us to make a huge progress in developing the test system.

Finally, the manufacturing could be recovered within a month with all products supplied from RS Components was very appreciated. The several improvements and challenged projects have been expanded continually and surely the most trusted distributor we prefer is RS Components.

Somchai Muninta
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Cicero C. Castandiello
Purchasing Supervisor, JG SUMMIT PETROCHEMICAL CORPORATION / Philippines

I am a supply management in profession for 14 years and RS Components is already a part of my career, or let’s say, part of my life. I’ve begun dealing with RS since I started my career in purchasing.

RS has good customer service, is prompt and efficient and the staff are friendly, helpful and happy to serve. Also, RS' staff strikes up a conversation, however irrelevant, but it also shows good customer service. A customer like me who works in a reputable large company should be made to feel important.

One good thing to remember is the prompt feedback from RS' staff about the defective Siemens magnetic contactor that I’ve purchased before a long time ago. In other words they don’t take any customer for granted. Because of their customer service, it gets my work completed.

I can't really remember any particular occasion about bad customer service of RS. I think it sticks in my mind more when I receive poor service - eg when the staffs have no sense of urgency etc.

A good customer service in any industry can keep the world running. It’s one thing that money can’t buy.

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Francis Ng
CEO, CitiCall Communications Pte. Ltd. / Singapore

I started using RS Components in 1978 when I was a student and working on my engineering projects. Those were the days when internet and e-commerce was not available and RS Components was a one stop shop to find parts quickly.

35 years on to 2013 RS Components is still keeping my world running with even better service with RS Online. It's one place where I can find parts quickly and know for sure of the reliable deliveries.

In July 2012, I was installing a telecom system that required a special connector. RS Components was the only supplier in Singapore that had the connectors in stock. Rather than wait 2 weeks for a shipment from overseas, I was able to get it from RS Components the next working day.

Francis Ng
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Carl Roberts
Construction Manager, Leighton Contractors (Asia) Limited / Hong Kong

A vast array of products and an easy to access online website complete with online assistace if required makes RS Components ideal for gathering information and ultimately getting the exact product that you require day or night.

In times of need or technical advice I know I am just a click away from finding exactly what it is I need, moreover, more often than not the product can be in my hand the very next day. This makes RS my desired wholesaler whether it's a single item or a vast array of products.

Simply put, this makes RS Components my fast, efficient 'one stop shop'.

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黃立明
工程師, TrendMicro / Taiwan

打開Raspberry Pi電源,享受開發的過程,替換XBMC Image變身成為家庭Media Player,是誰在全世界瘋狂缺貨搶購Pi時,還能替我快速送達,是RS Components! RS可以快速精準地提供適當訊息給予我參考,RS可以同步各零件產品更新,提供最新最廉價的產品選擇供我選擇,沒有RS強大的物流,我們的工作無法即時開發,沒有RS豐富的產品線,我們的產品無法跟上潮流,謝謝RS!

黃立明
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วันทนา ทองขาว
เจ้าหน้าที่ฝ่ายจัดซื้อ บริษัท คอนโทรล รีสอร์ซ จำกัด / Thailand

ตลอดระยะเวลาหลายปีที่ผ่านมา เรามั่นใจในสินค้าที่ได้มาตรฐาน และมีคุณภาพจาก RS Components ร่วมไปถึงสินค้าหลากหลายประเภททั้งด้านไฟฟ้าและอิเลคทรอนิกส์ มีการจัดหมวดหมู่เพื่อค้นหาได้อย่างง่ายดาย บริการที่สะดวกรวดเร็ว ราคาที่แสนจะคุ้มค่าเหมาะสม ในการเลือกซื้อ แพ็กเกจในการส่งสินค้าทำให้เรามั่นใจได้ว่าสินค้าที่สั่งซื้อจะไม่มีการชำรุด แตกหักเสียหายอย่างแน่นนอน ขอบคุณ RS Components ที่ช่วยให้เรามีสินค้า และบริการที่ดีที่สุด

วันทนา  ทองขาว
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Chin Kian Wei
R&D Hardware Engineer, Escatec Technology Sdn Bhd / Malaysia

RS Malaysia is the only one unique component distributor who support low quantity component. This is particularly crucial for R&D development project, as we introduce improvements and lower cost solution from time to time, RS provide small quantity purchase for testing, and best thing is no charge for delivery.

The service RS provides helps to reduce purchasing lead time, especially during prototyping because usually the purchase lead time is way shorter compared to other competitors’ offer.

From my experience, the parts received from RS are at good quality, unlike some distributor who deliver parts which are rusted or clearly shows sign of re-worked before.

I would personally recommend electronic engineer to use RS as the first stop whenever components are needed.

Chin Kian Wei
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Rahayu Hashim
Project Engineer, Solar Alert Sdn Bhd / Malaysia

I kept staring at the phrase 'RS Components help you keep the world running'. Why? Does the world literally stop running without RS? No.. But somehow, in this competitive world of industrial that we are surrounded with, where the requests and demands from clients are often urgent, RS Components could step up to the challenge.

Whenever in need, we could always rely on RS through its online directory or customer service to get what we need in a timely manner. The goods are always received at our doorsteps and the quality, of course, you can count on.

So, yes.. RS helps us in keeping the world running, to keep our small industrial world in pace.

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Trisna
Purchaser, PELITA JAYA / Malaysia

Ever since CV. PELITA JAYA has been serviced by the RS Premier Accounts Support Executive team, we feel the privilege of having an express-service-feedback from RS Components. I would like to express my sincere appreciation for their valuable support and priority, and kind cooperation during these few months and hopefully, counting.

They provide prompt response to CV. PELITA JAYA, both via email and telephone service, with excellent code of conduct, professional response, and good execution of case-handling and specific one-to-one contact communication. We feel very satisfied with their service and strongly suggest RS to maintain the good work and look forward to receiving more of their services.

We find them very helpful, even during one's absence, there will be somebody else who can take control of the tasks well and promptly. The team has eased away the long-queue of email response that we previously got from RS. We do hope that they can keep up the good work.

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David Pannell
Service Co-ordinator, K.R.C. Electrical Industries / Australia

I have been dealing with RS Components for twenty three years and during this time they have shown and delivered exceptional service which still continues to this day, goods we have ordered arrive on agreed time as always with care and consideration to the customer. A lot of other companies only wish they could operate as efficiently and reliable as RS Components, thank you for all your support over the years and happy 75, please remember if you walk the walk and talk the talk as your company has you will always be successful, we look forward to continuing our wonderful business relationship.

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星野 智恵子
電気設計サポート, 有限会社共和電機 / 日本

お世話になっております。

私は電気設計サポート事務の仕事をしています。

技術職ではないので、部品のこと等、よくわからないことが多々ありますが、RSさんの親切なサイト作りやカタログ等でずいぶん助かっています。

最近、オンラインでのチャットサービスも始まったので、こちらも何度か利用させて頂いています。

ささいな事から、問い合わせに即座に答えてくれるので、大変便利なサーピスですね。(メールやTELより速い!)

今後ともお世話になりますがよろしくお願い致します。

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小澤 靖子
資財, 有限会社共和電機 / 日本

何時もお世話になっております。私は資財の仕事をしています。何でもオンラインで注文できるという大変便利な時代になりました。

特にRSさんは、見積り、在庫の確認、納品までのスピードという点で他のオンラインショップに比べて群を抜いていると思います。

又、電話、FAX、メール何れでも、迅速に丁寧に対応して頂いていますので嫌な思いをしたことがありません。安心して発注できるので仕事もはかどります。今後ともよろしくお願い致します。

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Md Faizul Bin Mohamed @ Ismail
Sales Coordinator, Vivid Business Sdn Bhd / Malaysia

"Rapid Source". Itulah sinonim RS bg saya. Sumber rujukan utama yang banyak membantu saya dalam industri oil & gas. Bilamana pelanggan memerlukan maklumat terpeinci mengenai sesuatu produk dengan kadar segera di mana lagi hendak dicari kalau bukan di RS Catalog. Hanya dengan beberapa klik apa yang dikehendaki di depan mata.

Satu perkara yang menarik mengenai RS, bila saya menghantar barangan berkotak dan berlabelkan RS, tidak sekalipun barang-barang ini di 'reject'.

Ya betul. RS adalah "Rasa Selamat". Produk-produk RS dipercayai dalam industri ini. Manakan tidak, ada diantara gergasi oil & gas di Malaysia sanggup menyediakan tender khas membekal barang-barang RS untuk tempoh masa yang panjang. Kami pernah memenangi tender ini beberapa tahun lalu namun kami percaya kami mampu memenangi tender ini kembali dengan bantuan "telesales officer" yang sentiasa ceria dan peramah.

Kemudahan credit yang diberikan RS juga banyak membantu kami membekalkan produk-produk kepada pelanggan dalam jangkamasa yang ditetapkan. Apalagi yang menarik mengenai RS? Hahahaha.. sudah tentulah hadiah yang ditawarkan. Hadiah ditawarkan cukup menarik. Sudah tentulah bagi saya RS adalah "Rasa Seronok" untuk berurusniaga.

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徳永 英晃
パナソニック株式会社, デバイス社 / 日本

ネットでのカタログ販売の印象が強いRSさんの営業担当者さんから、『直接お客様の顔を見て直接お話を聞きたい』と言われた時には正直驚きました。しかし一度お会いすると、いろいろお願いがしやすくなって、そうなるとお互いが協力した新たなビジネスが生まれましたね(詳細は言えませんけど(笑))。お互いにメリットのある事例ができると、あとはどんどん正のスパイラルで良い事例がまた生まれます。今思えば、RSの営業担当者さんの、『一歩踏み出す勇気』から始まったように思います。素敵な出会いと共に『一歩踏み出す勇気』を学んで、私もこれからの人生に活かしていきたいと思います。今度は十歩ほど踏み出しましょうか?

徳永 英晃
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陈乐
研发工程师, 北京锐致聪科技有限公司 / 中国

专业高效的分销商--RS购物优质体验

我们单位是国内某医疗电子研发企业,而我作为一个电子研发工程师不免要经历各种元器件和芯片的选型以及批量购买的情况。对于普通阻容元件则可以找线下经销商例如北京中关村中发电子市场个人柜台拿货。但是对于我们经常用到的高端DSP、FPGA、高端功放或者承接了大型项目例如国内某科研院校或者部队军方等对于专业芯片要求较高,同时还担心假货、打磨产品或者拆机二手件的困扰,于是RS成了不二之选。

对于曾经在RS成功下单过的我来说,RS给我印象则是正规、专业、质量保障和产品线齐全。专业的正规化的客服团队和高效的物流运作给我留下了深刻印象。

对于已经成为习惯的力量,则促使我每次选型的优先考虑对象,RS承载着我对研发的热爱和产品咨询的获取通道。

感谢RS带来的优质采购体验,感谢RS专业化的客服团队,感谢RS高效的物流管理,相信在新的一年内RS必将引来更广阔的发展空间。

陈乐
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Hannes Koppl
Beverages, Visy / Australia

For many years now RS is my partner in many different projects. I moved around the globe from Europe to Australia and found it hard to find reliable suppliers of electrical goods.

I found RS here down under and it was an instant success story. RS has the widest product range which keeps me flexible and in consequence the customers happy since I can offer alternatives. Most impressed though I am with the delivery and fast response if any problems arise.

I want to thank the RS components team for their support throughout the years and keep up your good work. Thanks.

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加藤 和仁
業務, ニスコ株式会社 / 日本

RSって何?? 最初の一言はこれからでした。設計部門の担当者から、【これRSに 手配すれば、明日には届くよ】 【そんなに早く届くはずないだろう!!】
半信半疑の思いから翌日には、この会話に納得した自分がいました。 ちょうど量産に1個足りなくて・・・
これがなければ、お客さんにとんでもない迷惑を掛けただろう。そんなピンチでの救世主がRSでした。いつでも、どこでも、誰にでもこの思いが届けられる。
そんな、コンビニエンスカンパニーがRSです。

今では、困った時はRSを合言葉に、日々の生産活動を行っており、これからも、よきパートナーでいて欲しいと考えています。

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清水 満
電気設計部, ジェーピーイー株式会社 / 日本

弊社ジェーピーイー株式会社は産業用機器関係の製品の製造販売を行っている会社です。

会社製造工程は開発・設計、資材調達、製造(部品社内機械加工、一部部品外注加工依頼、社内組み立て)梱包、出荷の順で行っております。

数年前までは、製品注文ロット数が多量のため、資材調達で特にプリント基板等で使用する個々の電気部品もまとめて購入しておりましたが、ここにきて最近は注文ロット数が減少してきているため、先行きの予想もつかないのでまとめて購入出来なくなりました。 このような時に貴社のRSオンラインを利用しております。

RSオンラインは特に電気小物部品の種類が豊富で他の部品業者では納期がかかるものも、短納期で購入でき、また価格も比較的格安で大変便利に利用できます。

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古步盛
副工程師, 索爾思光電股份有限公司 / 台灣

RS 75 週年了,認識 RS 也有7.8年了。 看到 RS 一直在改變 零件的新增制度改善及多樣的活動,都深深吸引者購物者,還有出貨速度的效率,還有多樣的產品。 從以往到今 RS 變化很大,從書本的型錄還有網路的查詢及數位的USB 型路都很方便。 RS 提供了各式各樣的零件。在設計產品上只要找到RS型錄或網站,所需要零件挑選都方便許多。 還有出貨的速度, RS 不計成本從各地倉庫調貨。 即使東西只有一件 一樣,為了讓客戶早點收到商品照樣出貨,另人感動。 最後,祝 RS 生意興隆,產品無限多!

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太田義弘
研究所、所長, 株式会社日本マイクロシステム / 日本

RSコンポーネンツ
全ての販売店の中で一番早く届くと思います
当社は部品の少数注文することが多くて
部品入手に苦労することが多いのですが
RSコンポーネンツのサービス担当者は親切で
互換品についても検索して提示していただけました
これまで不都合のあった場合もありましたが
商品が一部破損していた時もすぐに交換に応じていただけました
また代引き費用が無料となっていることも魅力的です
1品や2品の注文から可能なのでありがたく思っています
たくさん購入するとプレゼント等いたれりつくせりです
以上、日頃の感謝とします。

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คเชนทร์ นาคะเลิศกวี
ผู้จัดการฝ่ายการตลาด และ เภสัชกรประจำโรงงาน, หจก.ภูมณีรัตน์เภสัช / Thailand

"ตี๊ดดดด.....ปั้บ...." เสียงหม้อแปลงไฟฟ้าของเครื่องชั่งดิจิตอลพังอีกแล้ว..

แล้วผมก็ต้องเจอปัญหาในการจัดการอีกแล้ว ทำยังไงผมจึงจะจัดหาหม้อแปลงใหม่มาใช้ในฝ่ายผลิตให้ทันเวลาเพื่อทำงานต่อไปได้นะ แล้วตอนนี้จะไปหาซื้อที่ไหนล่ะ หม้อแปลงที่ซื้อมาตามตลาดนัดหรือร้านไฟฟ้าทั่วไปก็ไม่ได้เรื่อง นี่เปลี่ยนมาเกือบ 5 ตัวละ ..
ทันใดนั้น เร็วเท่าความคิด ผมมองไปที่โน๊ตบุ๊คเก่าๆของผม .. เออ..เราก็ใช้อินเตอร์เน็ทค้นหาสิ จะได้ของที่น่าจะมีคุณภาพดีกว่าที่เคยใช้มา
จากนั้นสมองก็สั่งการให้ผมใส่คีย์เวิร์ดในการค้นหาหม้อแปลงไฟมาใช้

"ac adaptor 12v 500ma" กด search

ข้อมุลที่ปรากฏ ผมได้เข้าติดต่อไปที่ thailand.rs-online.com/connectors ทันที ....
.........

RS Components คือที่ที่ผมได้รับความสะดวกรวดเร็วในการสั่งซื้อหม้อแปลงคุณภาพตามที่ต้องการ มีระบบออนไลน์ในการติดต่อ ช่วยให้ลดขั้นตอนในการค้นหาได้อย่างรวดเร็ว ศูนย์ออนไลน์สายตรง และ สายด่วน พร้อมด้วยทีมงานมืออาชีพที่สามารถให้คำตอบในข้อสงสัย และการบริการอันแสนรวดเร็วในการจัดส่งสินค้าถึงมือด้วยเวลาไม่เกิน 5 วันทำการ ซึ่งบ่งบอกถึงการเอาใจใส่ในการบริการอันน่าประทับใจ
และการประสานงานภายในองค์กรภายใต้ระยะเวลาอันจำกัดได้เป็นอย่างดี อีกทั้งยังมีการตรวจสอบรายละเอียดสินค้า และให้คำแนะนำได้อย่างดีตามที่ลูกค้าอย่างผมต้องการ ในสถานการณ์อันเร่งด่วน

หากไม่มีการวางระบบที่ดี และ ความเป็นมืออาชีพในด้านอุปกรณ์อิเลคทรอนิกส์และอุปกรณ์ซ่อมบำรุงนี้ ผมคงไม่สามารถแก้ไขงานได้ทันตามเวลาแน่นอน

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Mrs. Wannapa Kachapri
Purchasing, Mitsubishi Electric Automation (Thailand) Co., Ltd. / Thailand

75ปี RS COMPONENTS

ประทับใจในการบริการของ RS components ตลอดมา เพราะ

การส่งมอบสินค้าตรงเวลา และพนักงานส่งสินค้าสุภาพ เรียบร้อบ

สภาพสินค้าที่ได้รับสมบูรณ์ครบด้วนและบรรจุสินค้าเรียบร้อย

คุณภาพสินค้าตรงตาม Spec ของ MEATH

การติดต่อประสานงาน ได้รับการตอบสนองอย่างรวดเร็ว

การแก้ไขปัญหามีความรวดเร็ว แจ้งข้อมมูลกลับทันทีเมื่อมีปัญหา

มีการติดตามเยี่ยมเยียนหลังการขายใส่ใจลูกค้าดี และให้คำปรึกษาแนะนำเกี่ยวกับผลิตภัณฑ์ตลอด

มีความเอาใจใส่ดีมาก

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郭秀琴
採購, 碩擇實業股份有限公司 / 台灣

我是一位資深IC採購,最常碰到且壓力最大的問題是RD要試樣,或是要維修,甚至是第一次試產,皆是小額數量,所以在採買上一直都讓我很困擾.

因為小額數量在市場上較難搜尋,且單價浮動較大,運費成本也高,交期也較難掌握,有時花了一下午或是一整天,才能滿足RD或是產線的需求,真的很耗工又費時,直到RS的出現,就像是上天送我一份禮物,滿足我的需求.讓我心懷感激.

因為RS不但在數量上能給予SUPPORT,品質也能幫我把關,在貨期時效上更能迅速達成.名副其實的成為了我的好幫手,幫助我能順利又即時完成工作指標, 現在我每天都帶著輕鬆的心情來上班, 難題就交給RS團隊囉!!

郭秀琴
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鍾輝雄
工程師, 財團法人(工研院) / 台灣

在15~20年前左右,打從我進入電力電子研發領域,那個時候半導體元件還不是很容易購得,如PWM IC,電晶體(MOSFET,IGBT)等,而那時網路也不像現在有這麼多的通路商代理零件之類,就在這個時候,找到了RS代理商,聲稱3~5個工作天即可到貨,這對研發人員來講是最好不過了,至今路路續續還有在購買零組件等,感謝有你(RS).

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Ms Reva
Purchaser, Greatech Integration M Sdn Bhd / Malaysia

I’m working in an Automation company as Purchaser. My job is to deal with raw material products and service suppliers. We will get quote from supplier and usually waiting for principle to quote our supplier might be 1 to 2 days to get the quotation. When entering office everyone will feel dreadful about the daily job. I hate the words of “URGENT” and “NEED BY TODAY”, sometime the user will say “SUPER URGENT”.

My position to check the price and update to user is very important for the company and at same time they should know this is not “Seven Eleven” to keep stock and whenever they need as fast to support, we have a lot suppliers that we need to check the price and delivery date. In this matter I would like to inform one of the best of component supplier worldwide is “RS Components“, whenever I face any problem they will respond immediately no matter what time we call.

RS will always give us a big support with the fast service they provide which is a tier above the rest. The part will arrive earlier from the date committed. My job will be easy when RS is here. RS is great because they are different from other component company. We are also happy with their RS Rewards Infinity and fantastic gift. I choose RS is my first choice and thank you to RS.

They make our company happy with 5 good policies:-
1) Fast Delivery
2) Good Service
3) Better Price
4) Meet Customer Commit Date
5) Happy with RS Rewards Gifts

****** THANK YOU RS COMPONENTS ********

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小林 春輝
製品開発, 株式会社アルファ / 日本

電子機器の試作をする際に必要な部品を購入させていただいております。ネットが繋がっていればどこにいても注文ができ、品揃えが豊富で欲しいものが見つからないことはごく稀にしかありませんでした。また、電子部品が急に必要になった時にも対応納期が早く、翌日に届くものが多い為、非常に助かっております。

テック君の豆知識というコラムがあり、電子部品の各社の技術情報も載っており、自身の自己啓発の役にも立っております。

電子部品の購入だけではなく専門知識を得ることが出来るRSコンポーネンツさんには今後共期待しております。これからもRSコンポーネンツさんにはお世話になることと思いますが、宜しくお願い致します。

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栗原宏和
先行開発部, 澤藤電機株式会社 / 日本

いつも仕事で必要な部品をRS様で購入させていただいております。

RSさまの対応の良さと品ぞろえの豊富さに大変満足しております。

私がRS様をいつもご利用させていただいている理由が2つあります。

一つ目は、注文から取引が完了するまで親身になって対応していただけることです。 注文後のご連絡対応の早さや、納期の確認、納品書や請求書の分かりやすさ、商品の梱包の丁寧さなど、お客様に大変丁寧でわかりやすい対応をいつもしていただけるからであります。

RS様にしかない確かな対応と迅速な対応をこれからも続けていっていただきたいです。 二つ目は、カタログの見やすさ(WEBでの検索も含む)です。RS様は大変部品が豊富で、検索も分かりやすくてとても満足しております。部品の寸法や仕様など一目でわかり、部品の写真もカラーで映っておりますのでとても見やすいカタログであると思います。

このような理由から、RS様の対応と安心した取引に満足し、これからも気持ちよくご利用させていただきます。

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Cheng Wee
Project Manager, Nicotra Gebhardt Sdn Bhd / Malaysia

With such a stiff competing business world, everything we do is very cost and time conscious. We need the goods to be delivered to us lightning fast, dirt cheap and yet quality not compromised. Where on earth could I find such a dream deal? Yes, now you have RS Online to save the day! I love almost about everything about RS Online, the web page, the search engine, the cute and helpful sales representative, and most importantly, with reasonable pricing and fast stock replenishment, the procurement task is no longer a nightmare. I used to order a lot of parts globally, and most of the time, custom clearance, freight cost and the lead time is a killer. With RS Online, your Freddy Krueger is going bye bye!

How wonderful you have an urgent order, which you place today and the next day you get a "Christmas Present" like box laying nicely in your store! Without the headache of tax exemption, negotiation of freight cost, RS Online has done everything for you!

Dealing with RS Online is the greatest experience I ever had in my life. As long as I am still doing the procurement for my company, and RS is still online, you will have my PO going into your system, and that is for sure!

Cheng Wee
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Felicia Toh
Purchasing, STME Technology (M) Sdn Bhd / Malaysia

We have been dealing with RS Components for more than 8 years and find the ordering process simple, the product quality is great, the prices are competitive, and dealing with RS saves us from dealing with duty and customs. I'm happy to purchase with RS, as RS offers more than 550,000 products ranging from electronics, automation and control, test and measurement, to electrical and mechanical components which reduces our turnaround time to source the item. An all round good experience.

As a RS Infinity member too, we earn a point for every single order that we place. We do love the rewards program because we feel like really getting something of value. Plus, the points are a unique form of currency that your competition doesn’t have.

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宮口 裕
マイクロシステム融合研究開発センター, 東北大学 / 日本

東北大学のMEMS研究で開発する装置の電子回路に使用する部品を発注しました。多数の品種の中から機能や性能だけでなく納期と価格をHPで参照できたので、部品選定が比較的容易にできました。部品カテゴリを選択後の絞込みや並べ替え機能は便利でしたが、さらに使いやすさを追求してほしいです。また絞込み機能で絞り込んだ項目が表の項目に表示されないものがあり選択作業は簡単ではありませんでした。

大部分の注文した部品は短納期で入荷され、また場合によっては注文した部品の一部が別便で納品され、吃驚しました。短納期を要求することもあると思いますが、例えば1週間単位でまとめて納品や全ての部品を一括納品などを選択できると、こちらの入荷事務処理をまとめて行うことが出来助かります。

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Hasrul Redwan
Technical Purchaser, International Procurement Centre, ELEKTRISOLA / Malaysia

Waking up in the morning knowing that you have to go to the office is something that everyone dreads about daily. Work itself is like the ocean waves, sometimes its lovely but then it hits you hard. My job as a purchaser is also like the waves. Sometimes tsunami hits you without warning and you are at lost. One common word, URGENT!! This word is what most of the purchasers hate to hear. "Hi Hasrul, I need a circuit breaker, it's URGENT, can I get it by tomorrow?" or in some cases "Bro, I need the parts yesterday. Can help me?" or "The whole world is waiting for you!!". Most of the time I will tell them off "I'm not working in 7-eleven". Nonetheless, thess are the kind of people that colour my life daily because without them there will be no challenge and drama to spice up my 7th year working in Elektrisola. This is no longer an issue when you have RS Components to the rescue! My work has never been this easy before. Thanks to RS Components I can now manage to impress and keep most of my users happy with the fast delivery. Keep it up!

Hasrul Redwan
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BK Yong
Director, Pacujaya Sdn. Bhd. / Malaysia

I have been with RS Components Malaysia since its opening year. RS has become my one stop supplier with a wide range of products. RS has excellent and reliable products with the fastest delivery time in this market. RS rewards their loyal customers with free gifts and has a fantastic rewards program called RS infinity. I redeemed quite a lot of attractive gifts from there. My account manager Ms Louise Thang is a very responsive sales person who is able to provide me an immediate solution whenever I face any problems. RS will always remain as my first choice for all my supply needs.

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Fong Yen Kwong
Procurement Specialist, Belati Oilfield Sdn. Bhd. / Malaysia

I had great experiences with RS and it always helps lighten my daily job burden. The selection of goods are vast with all kinds of access methods - from the most preferred Internet, to catalogue, CD or even a USB! Ordering process is flawless and it's done in just a few clicks and most importantly is the quick response and fast delivery of my orders.

The sales person from RS Components did a great job of always keeping us in contact all the time and provides a very professional service.

RS is definitely my first choice when sourcing for my purchases!

Keep up the good work!

Fong Yen Kwong
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矢野啓輔
矢野電気 / 日本

街頭で用いる看板を作成していましたが、良い適した、物がありませんでした、近くのホームセンターなどいろいろ見て回りましたが、見当たらず、あきらめていた時、知り合いから、RSの物を紹介して頂き、さっそく購入した所、とても使い勝手が良く、看板も無事完成し、間に合わせる事ができました。良い製品、そして、安く提供して下さっている事に、感謝します。

これからも、このような製品をよろしくお願いします。

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薦田 純利
主事, パナソニックヘルスケア株式会社 / 日本

お見積もりの依頼をした際のレスポンスが早く、その内容に関しての修正等に応じていただく場合も感じのいい対応をされます。さらに、電子化によるスピーディなやりとりのおかげで、どこにいても情報を入手、役立てることができます。

以前に抵抗やコンデンサ等の電子部品を探していてRSコンポーネンツさんにお願いしたことがありました。そのときに対応してくださった方が非常に感じよく電話応対していただいたのを記憶しています。今後も感じのよい対応を続けていただくと私だけでなくほとんどの人がリピーターになること請け合いだと思います。

これからもRSコンポーネンツさんにはお世話になることと思いますが、よろしくお願いします。

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Ho Yun Kit
Procurement Manager, HKM Green Tech Sdn. Bhd. / Malaysia

At first thought the statement of "RS Components helps you keep the world running?" seems far fetched especially in our field where the thorniest part of our job is to deal with product and service suppliers. Personally, many times we will be staring at disappointments more often than not; trying juggle between meeting deadlines and awaiting principle supplier’s quotes/delivery.

Nonetheless, we have never been disappointed by our local RS Components office and representatives. If we fail to gather information from their comprehensive online directory, we can always count on the helping hand of the RS representative assigned to us. I have only praises for him and his colleagues for always trying to serve us the best they could. They do indeed keep my small world running when it matters.

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石金明
维修工程师, GSK / 中国

从2004年开始接触,使用到RS的产品及服务,我们从RS定购各种我们日常使用的物品和备件.让我们非常满意的是RS周到,热情的服务,因为我们定购的产品经常数量很少而且是很便宜的东西,即使这样每次RS也都是提供一如既往的细心周到的服务,伴随着我们的产品销往全球,RS也一起在默默的贡献着自己的价值.

在开始阶段,我对RS的了解还不是很深时,我们公司很多的进口设备里面有很多的零部件上面都有RS的标志,我就意识到了RS在全球的影响力,RS在帮助所有的人让世界运转不停!

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藤井 茂則
技術開発部・係員, 宇部興産機械株式会社 / 日本

大学時代から利用しているRS。研究に必要な電子部品等が、すぐに手に入るため、スピーディーに開発が行えました。私が大学で成果を上げることができたのも、RSのおかげです。

就職して開発部に配属されました。しかし、以前は部品の注文に、RSが利用されておらず、多くの社内手続きの後に、部品が手元に届いていました。

そこで、上司に相談し、RSのリードタイムの短さと、手続きの少なさを伝え、社内でRSから部品の発注が可能になりました。

現在、RSのリードタイムの短さが開発のスピードアップに大きく貢献しています。今後もRSを利用して、企業の発展や、日本の発展に貢献していきたいです。

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西 和泉
営業事務, 共和電子株式会社 / 日本

いつも大変お世話になっております。共和電子の西と申します。

RSさんにはいつも急な対応にも関わらず迅速かつ丁寧に対応して頂きとてもありがたい存在です。

また メーカーによってですが品物不足に陥った時 営業の方も含めとても助かりました 有難うございました。

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Hunter Miao
Isis Technology Corp. / Taiwan

我今年 11 歲, 是家中的獨生女, 當我還小的時候, 我覺得爸爸常常需要出國, 爸爸說要去"看廠商驗貨", 我不知道什麼是"看廠商驗貨", 我只知道我不喜歡爸爸出國, 我喜歡爸爸在家講故事給我聽, 陪我一起騎車, 陪我一起打球, 可是當時爸爸說他必須要常常出國驗貨, 因為公司要賣最好的產品給客戶, 這是他的責任!!

幾年前開始,爸爸忽然出國的次數減少了,甚至有時半年都不用去"看廠商驗貨"了,常常看到爸爸抱著幾箱"紅白相間"的箱子,然後笑著告訴我,"有了這些紅白箱,爸爸就不用出國看廠商驗貨了,可以常常在家陪你了",當時我猜,這些紅白箱的主人一定是聖誕老公公,因為聖誕老公公也是紅色 + 白色的~~!!

現在我長大了,知道紅白箱的主人是RS公司,有了RS公司幫我爸爸管理廠商,有了RS公司幫我爸爸驗貨,有了RS公司幫我爸爸把最好的貨準時送到手上~~!!這樣爸爸就有很多時間在家陪我,陪媽媽~~!!我真的很感謝RS公司,RS公司是我心目中永遠的"聖誕老公公"~~!!

Hunter Miao
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Lisa Obst
Production & Logistics Manager, Baleen Filters Pty Limited / Australia

Regardless of which industries we supply and service, with RS Components we are able to source and research new and upcoming products in technology. The worldwide supply chain offered allows informed decisions with access to data sheets and specs upon immediate demand with not only a vast range of similar products to compare, and almost have everything up to the kitchen sink!

Quite often "Murphy's Law" challanges us all, whereby things are required yesterday ... when it's already next week - the supply and ease of dispatch to our doors via web orders or phone are not only competitive in pricing but realiable. No-one likes a supplier who doesn't bend over backwards to help in ensuring your own client gets the best service all year round, and I must say RS in over 12 years has not let us down, nor our clients down.

Throughout the years RS has supplied and even sourced the manufacture of specific items for our business, the communication and service they provide is a tier above the rest, and realistically they do keep the world running as opposed to some suppliers who seriously are still inventing the wheel.

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小貫哲平
工学部・准教授, 茨城大学 / 日本

オンデマンド少量供給・校費後払いOK・豊富な品ぞろえと選びやすいカタログ、の3点が工学系大学での教育・研究の発展を支えてくれています。毎年多くの学生が研究室のパーツ保管棚より遥かに膨大な部品・デバイスとRSカタログで出会い、夢を膨らませ実現させています。妄想と現実を簡単に結ぶことができる稀有なサービスを小さな地方大学でも受けられることに感謝しています。私自身も真空チャンバ内でシャッターを動作させるばね仕掛けや低雑音フォトダイオード用アンプ、白金測温体を用いた実験装置など多くの実験ハードウェアの鍵となるパーツをカタログから見つけ出し、カタチにする経験を経て技術者・研究者として成長することができたと感じています。

小貫哲平
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Hugh Tassell
Managing Director, Quantitative Research Group / Australia

Quantitative Research Group recently moved towards RS as our electronic component supplier. Our company develops leading edge bespoke monitoring technology for animal population dynamics and ecological research. We are dependent upon fast access to the broadest range of electronic components and equipment in order to remain competitive in the marketplace.

When placing our first order with RS, we were immediately struck by the efficiency of RS Components’ parametric search mechanism. This served to substantially reduce the time to appraise and identify suitable components for our devices undergoing development.

Upon placing this first order with RS one evening, we were amazed to find the parts delivered first thing the following morning. In the time pressured environment of developing tracking and monitoring technology for seasonal research programs, the time savings that RS Components gives us provides a strong competitive advantage.

Put simply, RS Components’ range of products, their competitive pricing and their outstanding customer service and delivery have been paramount in guaranteeing the success of our company.

I would not hesitate to recommend RS Components to anybody involved in electronics engineering, product and research development or whenever you require electrical components for whatever reason.

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黄华
电力、通信, 深圳金宏威技术股份有限公司 / 中国

我与RS结下不解之缘

我们所研发的工业交换机主要应用于电力行业--智能变电站,所以需要过国内外很多的测试,在我作为应届毕业生来公司那会,就有同事启程前往欧洲(荷兰阿纳姆)做电力行业权威测试(KEMA测试),测试报告中所列测试仪器中出现最多的是Rhode&Schwarz设备,那时候对RS没有什么概念,后来上网查询了一下,逐步对RS有了一个初步的印象;此后我先后去过国内仅有的三家电力权威测试机构,中国电力科学研究院(北京),国家电网电力科学研究院(南京),国家继电保护及自动化设备质量监督检验中心、许昌开普电器检测研究院(许昌)以及中国南方电网广东电网公司电力科学研究院(广州)。里面所采用的EMI设备全部都是RS的,以及平时在深圳各个摸底测试机构的EMI仪器全都是RS的。此时我对RS在EMI测试仪器已经太熟悉不过。

后来在各类展会上,看到RS的示波器,后来我逐步了解到,由于RS在EMI设备的优势,逐步也将这个功能集成在示波器中,这是另外三家无法比拟的。此后我们公司也逐步在使用RS的示波器。

三年中,我在各个地方接触到很多RS的设备,有些设备我都会操作了,在这个期间,我也逐步见证RS在中国区的普遍使用,也成为我工作和生活中一部分,就这样我与RS结下不解之缘。

黄华
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David Luxton
Site Electrician, VIP Packaging / Australia

I'm the Site Electrician at a packaging company in Western Sydney and RS helps keep my world running by keeping the biggest range of electrical and electronic components readily available so that I can get the machine running again in minimum time during a breakdown. I can either go down the road and pick up what I need or order it and I know I'll have it the next day. The RS website has a very easy to use interface and search function which often speeds up the process. I also find the tech support help line extremely helpful with finding alternative and rare parts. Keep up the good work RS!!!

David Luxton
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Michael Murray
Purchasing Officer, Royal Perth Hospital / Australia

I work in a challenging role at Royal Perth Hospital, as a Purchasing Officer. I liaise with RS Components on a daily basis so as to fulfil my demanding department that deals with wide ranging products in medical technology. These items usually come into our department to be quickly fixed and there is an added pressure to get the items fixed and back on the wards in an efficient timeframe.

There are many examples where RS Components have gone the extra mile to help me find a certain product. From the technical people in Sydney to the people in customer service, I have always found the people to be helpful and able to help. The passage below is a truthful account of what happened this year.

The frustration of not being able to find a certain part can be high, especially when its essential for the item to be used in say, Theatre. That then makes the job for RS far more serious and thought provoking. I once had this exact situation, where an item had come in from Theatres and needed fixing "within 48hrs." I instructed Technical support at Sydney (02 9681 8500) and the chap I spoke to was I believe called Stan. This fella went to all outlooks to find the appropriate part. It turned out that the item was obsolete, but he sourced a similar item from the UK. He then went to the trouble to super speed the item from the UK within 2 working days. This, as you know usually takes between 5 to 7 working days, but that would have not helped theatres RPH. The chap at RS Components realised the urgency and his desire to go the extra mile in finding this product saved the day!

A simple and worthwhile example of RS Components doing their bit!
Well done RS Components

David Luxton
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Peter Bleakley
Senior Technical Officer, University of Queensland / Australia

In the world of academia, people's knowledge and research are their world. Also, a lot of the research and study that takes place at the University of Queensland has massive impact on the greater world around us.

I frequently have to assist passionate engineers with the design and instrumentation of their projects, usually with minimal budget and to very tight deadlines. If long lead times and expenses beyond the norm halt one of my projects then the world comes crashing down around me. But with next day delivery on the bulk of components and extremely competitive pricing, RS keeps the world running for the people I deal with every day, and that keeps my world running! Thank you RS!

David Luxton
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Peggy Low
Admin, LC Tech Engineering / Malaysia

With demand running at such a high level, and in an effort to keep things as simple as possible, RS has decided to set a single global price and a single global delivery charge. This is why I choose RS as my 1st priority when looking to purchase.

Using online at any where any places any time, fair price, view quotation anytime, this is the best part of RS. I will follow RS till the end. I'm very happy using RS in Malaysia, because so far the update and the services is the best in Malaysia. My position in my office is Admin, I did not have any knowleadge in engineering, but I can use RS website to find all the engineering products to make my job easy. I hope RS will continue this policy untill end of the day. Thanks RS.

Peggy Low
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泉康雄
千葉大学 大学院理学研究科・准教授 / 日本

RSで取り扱っている、様々な電子部品を以前は秋葉原の店舗等に出向いて手に入れたりしておりました。RSの存在で特に心強かったこととしては、急ぎの実験の準備をどうしても間に合わせなければならなかったとき、到着日指定便で(当時勤めていた)東工大にまでお送りいただいたことと、今の勤務先では、学生の実習の準備でやはり間に合わせなければならなかったとき、ウェブカタログにて細かなスペックをチェックした後に迅速に注文することができたことです。迅速さと電子部品のバラエティがRSの唯一無比の長所と思っています。

泉康雄
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宮本浩一郎
東北大学 工学部・助教授 / 日本

学会〆切直前、卒論発表目前、論文投稿〆切ぎりぎり、いつもお世話になっています。大抵の商品が翌日には発送されるスピード感はストレスを大幅に軽減させてくれています。最近では、市内のパーツショップに出かけて部品を探し回ることが無くなりました。今後もラインナップのいっそうの充実を期待致します。

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Melvyn C. Papa
Buyer, Flexo Manufacturing Corporation / Philippines

I worked in a flexible manufacturing company, in charge of engineering items. I am kinda jealous of some of my colleagues as they handle major raw materials and supplies. They are given the opportunity to travel abroad to do supplier audit in mostly Asian countries, I have thought, maybe the item I handled for procurement is not that important, giving me some weird feeling of insecurities as well, until one night, one of our machine broke down and needed certain parts to keep the machine runnning. We asked the OEM to send us the urgent parts but was told it would take few weeks, our Asian counterparts gave 2 weeks but is offering a replacement and was unsure if it was gonna work out on our machine. We were helpless that time as we needed to produce and deliver on our top client. We were already in the situation that we needed to tell them our problem and it may result in losing them in return. I was given a final task to find the item and resorted to RS' website. Voila, I found the item though having a week leadtime - enough and in time for us to beat the client's deadline. The part even arrived earlier than expected. It saved the day for me and the company as a whole. From there I realised no matter how small or big you are tasked to procure it has the same importance in a company, from there it also gave way for me to advance one step forward for such a great job.

Melvyn C. Papa
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Michael T. Vermeulen
Project Manager, Royal District Nursing Service (RDNS) / Australia

Stumbled onto your website searching for a part. Thought I found what I was looking for and spoke to George in technical support. He was fantastic and confirmed my requirements. Spoke to Michelle in ordering. She told how to order online. (EASY!) Ordered online at 1pm. Parts arrived this morning. Checked and confirmed correct parts. THAT is amazing service and I am impressed. If that is standard service, you guys have nailed it. WELL DONE!

Michael T. Vermeulen
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米田幸二
総務部マネージャー コペル電子株式会社 / 日本

RSの感想として、非常ににスピーディーの納品が印象にに残ります、最近は特にイギリス在庫品も4日で届きますし価格も以前より、数量しだいでは二次商社より安い場合が多くなている。

しかしなによりも、一個でも納品してくれるのが(小額でも)購入側にとって大変助かります。

今後も利用させてもらいます。

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何华
采购主管, JOT自动化技术(北京)有限公司 / 中国

地球不停的在运转,世界也不停的在改变,让人不得不赞叹科技的力量。然而在科技发展的今天,时间是成为每个竞争单位最宝贵的财富。RS帮我们完成了最重要的环节。一些国际产品的大量备货,让我们采购不是很大的企业有了竞争的本钱,缩短了采购时间,快速的出货赢得了客户的满意。

RS多品种的备货,为我们减少了供应商的管理,减少了采购人员。RS对于产品资料的管理也方便了我们设计的选型,也为设计人员争取了宝贵的时间。

RS让世界变小了,让时间增长了,让整个世界运转起来了。

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陈刚
射频工程师, 电子科技大学 / 中国

自从师兄毕业之后,导师采购电子元器件的重任就交给了我。元器件选型以及购买,让我这个菜鸟无所适从。直到师兄和我说起RS这个网站,我才发现元器件采购其实没那么累。两年过去了,我也要毕业了。在这两年期间,RS的上所购买的元器件准确送达,尤其让我惊喜的是居然可以先发货后付款。

毕业之后,我也会和师弟们说:去RS上看看吧,那里有你们需要的惊喜。

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Scott Taylor
Overhead Cranes, Total Hoists and Cranes / Australia

We build large cranes for the mining sector here in Western Australia, which can be very demanding on our resources. We have had to run double shifts at times to get the work done and this is where RS Components has really helped. Their easy to use online system has enabled guys to order parts or restock 24 hours a day so that the parts are delivered without delay and in time for the next shift. The parts are easy to find and always have a detailed photo and technical data sheet to accompany them. We use RS for most of our electrical equipment and they haven't let us down yet.

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Chris Woollard
Ashford Hospital, Adelaide Community Healthcare Alliance / Australia

RS helps keep the world running by stocking and shipping a universe full of spares with next day delivery. With light speed delivery like this we minimise down time of machinery, electrical, electronic equipment and many more, saving us time and money.

I was at the 1978 FA cup final (Ipswich Town v Arsenal) and being an avid Ipswich supporter I know these days do not come around that often. Unlike your Manchester United, Chelsea and Arsenal etc, I knew that this may be a one off opportunity to witness Ipswich win the FA Cup. On the day we dominated the game and rattled their woodwork (Burley, Wark and Mariner) on four occasions and it looked as if it would never ever happen until that Roger Osbourne goal that clinched the FA Cup for Ipswich that day. I cannot explain the emotions and feelings that you go through when this situation occurs but needless to say they are emotions and feelings that you never ever forget. Celebrations in Ipswich Town for 2 days were fantastic and the FA Cup brought the whole Town together and united we stood. I would love the opportunity to re-live that experience although I know it may not be with my beloved Ipswich Town.

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田晓慧
采购, 安徽科达 / 中国

我认为在RS,无论询价,采购,后期服务,都感觉特别轻松,有的时候我们也会遇到一些“疑难杂症”,就是特别不常见的一些电子元件,或者停产需要提供替代的,RS都能够给我们一个满意的答复,从技术到销售,都特别专业。

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朱金明
采购专员, 歌尔声学股份有限公司 / 中国

在RS平台里面,丰富的产品种类能够让我更好的自由选择自己所需的高品质产品。RS优秀的派送团队能够保证我在最短的时间内收到急用的货物。

在选型方面,RS高素质工程师能够很好的协助我选择产品,并且给出相关的合理建议,这对我们最终的产品都具有非常大的意义。

我公司在今年继续一款D2W202F的继电器,原厂家供货周期长,但是RS的代表得知我公司继续这款产品的时候,在非常短的时间内就联系了国内外相关人员,并且做好了相关价格的申请。在RS的大力帮助下,我公司成功接下了一笔百万的订单。在RS,我公司不仅体验到了别致的服务效率,更得到了相关先进的理念熏陶,这些将会成为我公司一直与RS合作下去的基础。

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秦岭
总经理, 泰州市天美贸易有限公司 / 中国

无论在世界的哪一个角落,都离不开航运。我们身边每一样物品,都有可能在我所建造过的轮船上待过,也许是从中国去往美国,也可能是从欧洲去往非洲,最终,进入了我们的生活,成为了五光十色。

万吨巨轮需要的是稳定,洲际间的长途跋涉不容一丝马虎,一个小小的错误,都会引发不可想象的后果,所以每一条轮船对于我们都是神州飞船,我们为每一艘轮船所提供的产品都是不能打折扣的。我们所采购的每一样原材料也都是必须通过严格认证、品质有绝对保证的。

RS的开关与线材,品牌众多,给予很大的选择空间。认证完备,完整的证书,减少了船检的步骤,加快了产品周期。质量一流,不论在检测台,还是在实际运行,极少的故障率,给了我们很高的信誉。

秦岭
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李霄鹏
职员, 济南重成自动化技术有限公司 / 中国

转角遇到你--RS之初体验

作为一个小公司的普通职员,能够接触到RS的机会并不是很大。因为在成本控制为前提的小公司中,RS的标价代表着昂贵。

庆幸的是,公司接到一跨国公司订单,出口欧盟。所有元器件都要经过ROHS认证。在国内大环境下,去寻找从未接触过的认证产品,犹如大海捞针。在不断的搜索中,所有的ROHS产品都指向一个红色方块图标--RS。我的第一印象,RS代表着承认与质量。

电话拨过去,客服的指引,技术支持王工的细致,服务支持孙小姐的耐心,使我这个打过无数询价电话的人赞叹,抛开其他不说,但这服务,NO.1。我的第二印象,RS代表着热情。

第一次的采购单价,我记得清清楚楚,含税价:60.84RMB。仅仅是几个小开关。因为我担心RS不会做订单。在我看来,这样小小的订单对RS来说根本不值得做,去除运费及人工费,是要倒贴的。谁想第二天,物流人员便把我需要的物品送达。我的第三印象,RS代表着承诺与高效。

之后的每一次询价,产品咨询,都是那么的详细,认真。给我在产品选型上莫大的便捷,很快的,我们的第一批货物,按时按质的送达某跨国公司。

这是我们的产品第一次走出国门,这是我第一次接触国际化产品标准,更是我第一次感受到网络带来的便利,确切的说,是RS带来的便利。

有这样热情的服务,全面以及高质量的产品,高效的物流,再回首看一下价格,真的是物超所值。感谢RS带来的改变,有了这些,我们这样的小公司,也一定会成为行业内的RS。

李霄鹏
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汪俊成
测试工程师, 上海复旦微电子集团股份有限公司 / 中国

话说2010年接手公司的一个项目,项目中需要用到一个XILINX的CPLD,具体型号是:XC95108,XC95108的封装形式是PLCC84。该项目为公司一款芯片设计专用测试仪,该芯片型号为FM23XX,FM23XX——单相居民多费率电能表专用芯片,可以实现各个地区单相多费率电能表规约。该芯片能同时支持多费率的机电一体化表和全电子电能表,可直接驱动双计度器、LED和LCD,支持停电显示功能。借助一定的应用软件能实现《单相多费率电度表技术规范》中的精确计时、时段管理、电量统计、数据维护、编程设置、脉冲输出、常数设置和红外、485通信等功能。该项目中的CPLD实现芯片数字信号部分的测试。具体连接方式是通过PLCC84母座连接CPLD。起初我们的测试方案是公司采购员在上海科技京城赛维电子市场购买的普通PLCC84母座,具体制造商SMANN WSW ,测试仪样机出来后,在实验室小批量测试基本ok,实现预期目标。最终准备给封装厂大批量生产测试,封装测试厂商发现测试仪批量测试及其不稳定,尤其在其中一项LCD测试项,老是测试不稳定。通过重新上电就可以测试通过。但是测试几分钟又测试fail。封装测试厂商将这个问题反应给我们,领导要我立刻出差去解决这个问题,在现场两天加班加点的调试,通过示波器、信号发生器,测试都很ok。搞的非常头大!电话给我师兄请教这个问题,这个师兄是个电子牛人,他说很有可以是CPLD的PLCC母座有问题,接触不是很好导致测试不稳定。他推荐我在RS上购买TE Connectivity的母座(RS库存号:612-6833),于是听从他的建议在RS购买TE Connectivity的母座,更换后问题解决,同时也让我于RS结上了不解之缘,RS成为我的良师益友。在之后的设计中,在芯片的选项、芯片的报价都给了我很大的帮助。

一句话:RS,有你真好!!!

汪俊成
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尤宗旗
工程師,國家同步輻射研究中心 / 台灣

With the demand for emergency requirement of circuits and systems, RS in Taiwan provides their customers fast in time prototyping with immediate delivery of the ordered components from all over the world. Due to its short delivery period and economic delivery cost, we don’t need to purchase too many spare components for emergency cases during daily work. Also, we can design our systems in advance during the delivery time. When the ordered components arrive, the job can be done shortly just after receiving them. Also, the variety of products on RS' web site can satisfy the requirement of different application fields. Engineers don’t need to purchase those components from different sources to save their valuable time for better design. In conclusion, the service of RS is a strong support for engineers in their daily jobs for instant and convenient assistance.

尤宗旗
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片桐 康
ビジネス営業部・主査,NTT東日本 宮城支店 / 日本

今回初めてRSさんとお付き合いをしました。ラズベリーPiを購入するためでした。東日本大震災で被災し自分も仕事で県外に出張中でした。なんとか仙台市に帰ってきて見たものは仙台港にあるコンビナートの火災による巨大な黒い煙でした。これで世も終わりかな・・・と思いました。幸い自宅の損傷はそれほどではなく・・しかし何にも手がつかず気力を失っていた自分がいました。毎日の余震の中、俺にできることって何があるのか?この時間を使って何かしたいという気持ちがこみ上げてきました。前から興味があったが難しいんだろうなと思い諦めていたものがありました。そうだこの機に電子工作をしてみよう!ということでarduinoでマイコン電子工作の世界に飛び込みました。調べるとMPUっていろいろあって、またセンサーも安く手に入ることが分かりました。いくつか作ってみるとMCUではメモリの小ささからもっと汎用性があって大きなプログラムも動かしてみたいと思って探したのがラズベリーPiの存在でした。そして今日やっとラズベリーPiを手にいれることができました。なんかすごく楽しいことができそうな小さな基盤です。いまからわくわくです。RSさんには安価にデバイスや素子の提供をお願いいたします。

尤宗旗
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渡部哲也
資材部調達課, 三幸電機株式会社 / 日本

「心に残るRS体験」

電子部品業界に関してはズブの素人(今も素人同然ですが)でした。 EMS業界に入ってビックリしたことは、まずはその設計から試作、量産までのスパンの短さでした。 お客様は産業機器のメーカー様ばかりである程度、開発スパンはゆったりされているのかと想像をしていたのですが、開けてビックリ、図面が提示されたら1週間で試作品を持ってこい!という強行スケジュール。 様々な部品を欠品なく実装してお客様へ納品するのが至上命題のEMSメーカー、例え1点でも部品が揃わない場合は製品として機能しません。 基本的に量産時に購入することになる部品メーカー・代理店様からサンプルを入手するのですが、全てそんな短期間で部品が揃うわけがありません。 苦し紛れに部品型番をインターネット検索して、御社のHPに「在庫あり」と表示された時のあの安堵感といったらありません。

①豊富な在庫点数(欲しい物を在庫保有している確率が高い)
②納品のスピードが早い(翌日に届くのは凄いと思う)
③1個から購入できる(無駄な在庫削減)
④海外の身元不明な在庫品ではない為、安心感が違う!

私どものような業態には打ってつけのストロングポイントばかり!! これからも欲しいときに、欲しい数量を最短で購入できる強みを伸ばして欲しいです!!

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手塚 孝則
課長, 日昭無線株式会社 / 日本

当社工場(九州)で作業間近で部品破損や紛失と言ったケースがまれにあり2日間かかる所、翌日には品物が工場へ届き又マウンター実装なのでテーピングが必要でもプロダクツパッケージを選定すればリールにして発送頂き大変いつも助かっておりご利用せて頂いております。今後も是非ご利用はして行きたいと思います。

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岡平勝利
第一開発部,グローバル・リンクス・テクノロジー株式会社 / 日本

いつも電子部品の購入をさせて頂いています。 我が社は20数名と小さな会社で、部材を買うにも少量での購入が主になっています。 なので、商社より購入するにも限られた数社しか購入できません。 しかし、RSさんでは部品1個から購入が出来、とても助かっています。しかも注文した翌日午前中には会社に届きます。 我が社のような零細企業には無くてはならない存在です。 とても身近な存在であり、とても信頼できるRSさんには今後ともよろしくお願いします。

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Win the ultimate FA Cup Final
experience in the UK

Just imagine, you and a guest sitting at Wembley Stadium as 90,000 fans let out a deafening roar in support of their favourite teams going head to head in the climax of the FA Cup! Take part in our 75th Anniversary Grand Prize promotion and this once-in-a-lifetime dream experience could become your reality, compliments of RS Components.

Tell us how RS Components helps you keep the world running

To catch the thrilling action of the FA Cup Final live in the UK, simply tell us how RS Components helps you keep the world running. Our Grand Prize Winner will receive a trip for two including FA Cup Final tickets, return airfares, hotel accommodation and a private tour of our global logistics centre in Nuneaton, UK, where we dispatch more than 46,000 parcels every working day – that’s one parcel every two seconds!

To enter, just follow these steps:

We’ll notify our 75th Anniversary Grand Prize winner via email by 15 March 2013.

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When the world counts on them, engineers
around the globe count on us for:

  • Widest range online & in stock

    Our global offering currently comprises over 550,000 products, with around 5,000 new products added every month.

  • Same-day dispatch*, on-time delivery

    We ship more than 46,000 parcels every working day – that’s one parcel every two seconds! With our global network of 17 distribution centres, you can be assured of quick delivery.

  • Expert local language support

    We have direct operations in 32 countries and distributors in a further 37, plus 60 local language websites worldwide.

  • Smart search, tools & platforms

    DesignSpark, the fastest growing community for electronics engineers, has over 90,000 members while our library of over 30,000 3D CAD models serves 15,000 downloads per month.

  • Latest leading technologies

    Working closely with 2,500 world-class suppliers, we can introduce the latest products simultaneously worldwide through our website. Our comprehensive portfolio includes semiconductors, passives, electromechanical components, and development kits and tools to support every design. We also have an unrivalled range of automation and control products available for easy search and purchase online.

  • Flexible order quantities

    Whether your order comprises 1,000 products or just one, we always provide outstanding service. We have also expanded our packing options to include production-ready packaging.

For all your electronics and maintenance needs, visit < RS Online URL >.

* Please refer to the RS Online site for local delivery terms and conditions.
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Justin Lim

Designer / Singapore

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